Plans & account
FAQ and troubleshooting
Quick answers to common account, recipe, and billing questions.
Why can’t I see ingredients?
The recipe is premium and your plan doesn’t include the library unlock (and it isn’t permanently free or Free this month). Upgrade, or pick a free recipe.
I changed plans but still see the old one
Upgrades apply immediately. Downgrades are scheduled for period end — check My Subscription for “You’ll switch to… on [date].”
I hit a plan limit
CleanTasty shows an upgrade affordance instead of a dead end. Existing content stays; new creates may pause until you upgrade or free a slot.
Payment or card issues
Use Manage subscription on My Subscription to update your card, download invoices, or cancel. Stripe hosts that secure flow.
Still stuck?
Reply from any CleanTasty email, or use the contact option on the marketing site once published. Include the email on your account and a short description of what you tried.